Privacy Policy

Our Commitment

Welcome to the world of Castle Clash! becomegames (hereinafter "we") places great importance on your privacy and personal data security. As a single-player game, we adhere to the principle of minimal data collection, allowing you to enjoy the joy of conquest without interruption. This privacy policy details how we handle your information.

Information We Collect

Since the game is essentially a single-player offline experience, we do not actively collect any personally identifiable information (such as name, address, email, etc.). However, in the following specific scenarios, limited data processing may be involved:

• Game Save Data: Your castle progress, card collection, equipment, and skill configurations are stored only in your device's local storage. We cannot access this data.
• Optional iCloud Sync (iOS) / Cloud Save (Android): If you enable the platform's built-in cloud backup feature, save data will be synchronized through your device's system cloud service. This process is controlled by Apple/Google, please refer to their privacy policies.
• Crash Reports and Analysis: If the game crashes, you can choose whether to send anonymous crash reports to the platform (such as Google Play, App Store). Reports may include non-personal technical information such as device model and operating system version, which we use to improve game stability.
• Customer Support: If you contact us via email, we will receive your email address and any screenshots/descriptions you provide, only for the purpose of addressing your issue, and we will delete this information within 30 days after resolution.

We never collect: Name, ID number, bank card information, address book, precise location, biometric information, or any other sensitive personal information.

How Information is Used

In the extremely limited scenarios mentioned above, we use data only for:

1. Game Functionality: Such as reading/saving local progress, or restoring save data through platform cloud services.
2. Problem Diagnosis and Improvement: Anonymous crash reports help us fix bugs and enhance the gaming experience.
3. Responding to Your Requests: Answering customer inquiries and addressing technical issues.

We do not use your information for any commercial promotion, targeted advertising, user profiling, or sale to third parties.

Third-Party Service Links

The game itself does not contain third-party trackers or advertising SDKs. However, the platforms where you download the game (App Store, Google Play, GitHub, etc.) and this website's hosting platform (GitHub Pages) may have their own privacy policies:

• GitHub Pages: This website is hosted by GitHub Pages. When accessing the website, GitHub may collect standard server logs (such as IP address, access time). Please refer to the GitHub Privacy Statement.
• App Stores: When downloading the game, app stores may collect necessary information (such as device identifier) to complete the download. This is unrelated to us.

Children's Privacy Protection

Our game is intended for players of all ages, but we do not intentionally collect personal information from children under the age of 13. If parents or guardians discover that a child has provided information to us without consent, please contact us, and we will immediately delete the relevant data.

Data Security

We take reasonable technical measures to protect your information:

• All local save data is stored in the device's sandbox environment, which cannot be accessed by other applications.
• Customer email communications use encrypted transmission (TLS).
• Regular review of data processing procedures to ensure compliance with industry standards.

However, please note that no method of internet transmission or electronic storage can guarantee 100% security. We will do our best to protect your data, but cannot provide absolute guarantees.

Your Rights

Under applicable laws (such as GDPR, CCPA), you may have the following rights:

• Access and Deletion: Since we store almost no personal information, you can clear all local save data simply by uninstalling the game. If you need to delete customer emails you have sent, please contact us directly.
• Withdraw Consent: You can stop any data synchronization by turning off iCloud/Google cloud save features.
• Right to Complain: You have the right to file a complaint with your local data protection authority.

To exercise your rights, please contact us through the email below, and we will respond within 30 days.

Policy Updates

We may update this privacy policy from time to time to reflect changes in business or law. For significant changes, we will post a notice on the game's official website or prompt you through game update pop-ups. The updated policy will take effect on the "Last Updated" date at the top of this page.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights regarding personal information, please contact our data protection officer through the following methods: